Welcome to the PC Family!

In most cases the answer is NO. However, If you are a current client and have communicated to your assigned pet care professional they will be able to work with you on any last minute request that my come up. We can not guarantee  service request if you are not already a current client.

Colorado State Law under PACFA in home the MAX  is 4 dogs including my own dog Tacoma. 

-NO, we do not board cats or pigs at our home, in this case we would come to your home and preform one of our Drop In Services. If you are not comfortable with someone coming into your home.

The Cat House In Loveland is a Local Cat Boarding Provider - 970 - 663 -1103

Guinea Pigs do best when kept in a stress free, comfortable environment. 

Depending on the type of services requested, temperament of your pet, holiday and time of year. Anywhere from $18 a day to $150. We provide services ranging from drop in visits to live in pet care in and around the Colorado area and 4 corners. 

We use a platform called Time To Pet, where all invoicing and communication and visit reports are sent, also allowing you to schedule your own services as well. For your convivence we have an automated billing set up should you choose to opt in. 

All payments are due the 1st of every month for services scheduled that month, if a client chooses to pay in advance that is accepted as well. We do not require deposits for future services, please note our cancelation policy at the bottom of this page.

ALL services are scheduled through the Time To Pet App or platform.  You will get a notification once services are approved, a summited  service request is NOT a guarantee. a list of rates are also listed in the platform once you are an established client.

No, the TTP system has a pre prompted message that alerts our clients we have arrived for scheduled services, once we start the timer at your home. Once services are completed,  you will receive a visit report via email and text message,  with photos,  GPS locations,  and a short paragraph of how the visit went. 

We require a hard copy of your home key for services where we are entering your home while on Holiday or Business trips. Why?  in the event of a power outage we will still be able to enter, allowing us to still preform services. Garage Codes are required as ad secondary point of entry.  We are more then happy to correlate pick up and drop off of keys if you choose too. Otherwise we keep all of our client keys locked in a secure safe. 

As we do our best to keep each client scheduled  on the hour, however there are occasions where we might be later in the day, in which case we will communicate and let our clients aware of any and all changes to arrival times for Drop in Visits.  Generally We will preform most Feline Visits in the am, unless otherwise discussed with client during  the scheduling process for upcoming trips .

NO - If services are canceled due to inclement weather, emergencies or change in client travel plans. We will issue a credit on your account that will be applied to your next invoice on future scheduled services. This also applies to client cancellations that may be paid in advance, in which case it is %50 of the invoice that will be credited in your account on the Time To Pet Platform.  

Per company policy, we require a minimum of one visit a day. This can be scheduled at the client's time preference when scheduling during any of our prescheduled blocks. We offer a value visit to help assist with rates, this is a 15–20-minute visit. If you have any questions, please reach out directly. 

 Cancellation Policy -As follows; for ALL clients current and new there will be a charge of  50% of total booked rate / invoice, if services are canceled regardless of time frame.
If you have any questions, please feel free to contact us directly!